Your cart

Your cart is empty

High Heel Hierarchy (HHH, ‘we’,’ our’, ‘us’) respect the privacy rights of our online visitors and recognize the importance of protecting private and personal information collected. Our privacy policy guides how we collect and store and use the information taken from you. For the purpose of the EU Regulation – the General Data Protection Regulation (“GDPR”), the data controller is High Heel Hierarchy, 19 Ewell Road, Cheam Village, Greater London, SM3 8DD, United Kingdom

UNDER16’S

Must ask a guardian or parent to read the privacy policy and terms and conditions and give permission to register, buy and sell on highheelhierarchy.com By visiting highheelhierarchy.com, you are accepting our privacy policy and terms and conditions.Personal info collectedto register, we need your name, email, phone number, home address, shipping and billing addresses so that payments can be made and taken. Saved card details will never be shared with third parties. We may also obtain information as a result of authentication or identity checks.

INFORMATION WE MAY COLLECT

We may collect and process the following data about you:

INFORMATION YOU GIVE US

You may give us information about you by filling in forms on the website or on paper, or by corresponding with us by phone, e-mail, online chat, face-to-face meetings with our team, customer surveys or otherwise. This includes information you provide when you register to use the website, subscribe to our service, make a purchase through the website, and/or when you report a problem with the website. The information you give us may include:Contact details and information to confirm your identity, such as name, address, date of birth, e-mail address, phone number and password (your password is hashed so we can never see it)
Financial information, such as debit card and banking detailsInformation on transactions carried out using our websiteConsents or any permissions that you give us to process your personal data, including communications that you would like to receive from us

INFORMATION WE COLLECT ABOUT YOU
Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platformInformation about your visit to our website including the full Uniform Resource Locators (URL) clickstream to, through and from the website (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number

COOKIES

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookiesA cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

HOW YOUR INFO MAY BE USED?

HHH may use your personal information for making and receiving payments and managing your account. Your personal info may also be checked with credit agencies to prevent fraud and when legally necessary, we may disclose your info to a relevant regulatory body. We may also use your information to send you marketing updates, but only if you are in agreement with this. We do gather information about statistics and site traffic, but your personal details will never be passed on. We may use personal information for internal marketing, demographic studies, to keep HHH the best it can be. At all times, you may choose to opt out of receiving marketing emails and/or sms from highheelhierarchy.com

HOW TO ACCESS AND CHANGE PERSONAL INFORMATION

Sign in, and in the ‘my account’ section, your information will be available to review or change. Only you and customer service at HHH may access your personal data using your password and ID. My details, shipping details, and my preferences, may be changed online. You can change or delete saved credit card details each time you purchase. You will also be able to delete saved credit card details by adding or editing a shipping/billing address. You can always email us through the contact us page.

INFORMATION STORED WITH HIGHHEELHIERARCHY.COM?

We will always endeavor to maintain safeguards and ensure the security, integrity and privacy of the information you have provided. When you access your account, we use a secure socket layer (SSL) encryption which encrypts your information before it is sent to us, to protect it from unauthorized use.

YOUR RIGHTS

As a data subject, you have various rights to protect your data, which are:
The right to be informed about our collection and use of personal data;
The right of access to the personal data we hold about you;
The right to rectification if any personal data we hold about you is inaccurate or incomplete;
The right to be forgotten – i.e. the right to ask us to delete any personal data we hold about you (we only hold your personal data for a limited time, as explained above, but if you would like us to delete it sooner, please contact us using the details below);
The right to restrict – i.e. prevent the processing of your personal data;
The right to data portability – i.e. obtaining a copy of your personal data to re-use with another service or organisation; and
The right to object to us using your personal data for particular purposes.
You can exercise such rights by contacting us at admin@highheelhierarchy.com

WHERE AND HOW DO YOU ASK QUESTIONS OR FILE A COMPLAINT?

To ask questions or to file a complaint, please contact us at admin@highheelhierarchy.com
roRomanian
gbBritish Pound Sterling
us United States
gb United Kingdom
ax Ã…land Islands
af Afghanistan
al Albania
dz Algeria
ad Andorra
ao Angola
ai Anguilla
ag Antigua Barbuda
ar Argentina
am Armenia
aw Aruba
ac Ascension Island
au Australia
at Austria
az Azerbaijan
bs Bahamas
bh Bahrain
bd Bangladesh
bb Barbados
by Belarus
be Belgium
bz Belize
bj Benin
bm Bermuda
bt Bhutan
bo Bolivia
ba Bosnia Herzegovina
bw Botswana
br Brazil
io British Indian Ocean Territory
vg British Virgin Islands
bn Brunei
bg Bulgaria
bf Burkina Faso
bi Burundi
kh Cambodia
cm Cameroon
cad Canada
cv Cape Verde
bq Caribbean Netherlands
ky Cayman Islands
cf Central African Republic
td Chad
cl Chile
cn China
cx Christmas Island
cc Cocos (Keeling) Islands
co Colombia
km Comoros
cg Congo Brazzaville
cd Congo Kinshasa
ck Cook Islands
cr Costa Rica
ci Côte d'Ivoire
hr Croatia
cw Curaçao
cy Cyprus
cz Czechia
dk Denmark
dj Djibouti
dm Dominica
do Dominican Republic
ec Ecuador
eg Egypt
sv El Salvador
gq Equatorial Guinea
er Eritrea
ee Estonia
sz Eswatini
et Ethiopia
fk Falkland Islands
fo Faroe Islands
fj Fiji
fi Finland
fr France
gf French Guiana
pf French Polynesia
tf French Southern Territories
ga Gabon
gm Gambia
ge Georgia
de Germany
gh Ghana
gi Gibraltar
gr Greece
gl Greenland
gd Grenada
gp Guadeloupe
gt Guatemala
gg Guernsey
gn Guinea
gw GuineaBissau
gy Guyana
ht Haiti
hn Honduras
hk Hong Kong SAR
hu Hungary
is Iceland
in India
id Indonesia
iq Iraq
ie Ireland
im Isle of Man
il Israel
it Italy
jm Jamaica
Japan
je Jersey
jo Jordan
kz Kazakhstan
ke Kenya
ki Kiribati
xk Kosovo
kw Kuwait
kg Kyrgyzstan
la Laos
lv Latvia
lb Lebanon
ls Lesotho
lr Liberia
ly Libya
li Liechtenstein
lt Lithuania
lu Luxembourg
mo Macao SAR
mg Madagascar
mw Malawi
my Malaysia
mv Maldives
ml Mali
mt Malta
mq Martinique
mr Mauritania
mu Mauritius
yt Mayotte
mx Mexico
md Moldova
mc Monaco
mn Mongolia
me Montenegro
ms Montserrat
ma Morocco
mz Mozambique
mm Myanmar (Burma)
na Namibia
nr Nauru
np Nepal
nl Netherlands
nc New Caledonia
nz New Zealand
ni Nicaragua
ne Niger
ng Nigeria
nu Niue
nf Norfolk Island
mk North Macedonia
no Norway
om Oman
pk Pakistan
ps Palestinian Territories
pa Panama
pg Papua New Guinea
py Paraguay
pe Peru
ph Philippines
pn Pitcairn Islands
pl Poland
pt Portugal
qa Qatar
re Réunion
ro Romania
ru Russia
rw Rwanda
ws Samoa
sm San Marino
st São Tomé e Príncipe
sa Saudi Arabia
sn Senegal
rs Serbia
sc Seychelles
sl Sierra Leone
sg Singapore
sx Sint Maarten
sk Slovakia
si Slovenia
sb Solomon Islands
so Somalia
za South Africa
gs South Georgia South Sandwich Islands
kr South Korea
ss South Sudan
es Spain
lk Sri Lanka
bl St Barthélemy
sh St Helena
kn St Kitts Nevis
lc St Lucia
mf St Martin
pm St Pierre Miquelon
vc St Vincent Grenadines
sd Sudan
sr Suriname
sj Svalbard Jan Mayen
se Sweden
ch Switzerland
tw Taiwan
tj Tajikistan
tz Tanzania
th Thailand
tl TimorLeste
tg Togo
tk Tokelau
to Tonga
tt Trinad Tobago
ta Tristan da Cunha
tn Tunisia
tr Turkey
tm Turkmenistan
tc Turks Caicos Islands
tv Tuvalu
ug Uganda
ua Ukraine
ae United Arab Emirates
us United States
uy Uruguay
um US Outlying Islands
uz Uzbekistan
vu Vanuatu
va Vatican City
ve Venezuela
vn Vietnam
wf Wallis Futuna
eh Western Sahara
ye Yemen
zm Zambia
zw Zimbabwe
roRomanian
us English
sa Arabic
de German
es Spanish
fr French
Japanese
cn Chinese (Simplified)
nl Dutch
ee Estonian
gr Greek
id Indonesian
it Italian
kr Korean
va Latin
ir Persian
pt Portuguese (Portugal)
ro Romanian
ru Russian
se Swedish
tr Turkish
ua Ukrainian
gbBritish Pound Sterling
gb British Pound Sterling